SOCIAL SIKKA – PRIVACY POLICY

This Privacy Policy explains how Social Sikka – Learn & Grow Smart (“Social Sikka,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your information when you use our mobile application, website, or any services we operate (collectively, the “Service”).
By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Service immediately.

1. Information We Collect, Use & Retain

1.1 Personal Information

We may collect information that identifies you or can be associated with you, including:

• Name

• Email address

• Contact number

• Display picture

• Gender

• State

• District

• Any information you voluntarily provide through forms, feedback, or communication

We collect Personal Information when you:

• Visit our app or website

• Register or create an account

• Contact support

• Use features or services

• Participate in learning activities or promotions

1.2 Non-Personal Information

We may collect non-identifiable data such as:

• Device information

• Browser type

• IP address

• Usage analytics

• Interactions with the Service

• Crash logs and performance data

This helps us improve platform performance, safety, and overall experience.

1.3 How We Use Your Information

Your Personal and Non-Personal Information may be used to:

Enable Service Usage

• Provide access to platform features

• Verify accounts and enforce Terms of Use

Personalization

• Customize user experience

• Recommend content based on interests

Improve the Platform

• Enhance features

• Fix bugs

• Strengthen security

Customer Support

• Respond to inquiries

• Communicate important updates

Feedback & Engagement

• Request ratings, reviews, and feedback

• Manage surveys and promotions

Legal Compliance

• Meet legal obligations

• Prevent fraud, enforce terms, ensure security

Email & Communication

• Send updates, notifications, and support messages

• Provide educational, transactional, or promotional content (as permitted)

1.4 Platforms Covered

This Privacy Policy applies to:

• Social Sikka App

• Social Sikka Website

• Any future platforms operated by Social Sikka

2. Security of Your Information

We implement industry-standard technical and administrative measures to safeguard your data.

Data Storage

Your information is securely stored on trusted cloud servers:

• Amazon Web Services (AWS)
  Privacy Policy: https://aws.amazon.com/privacy/?nc1=f_pr

• Google Cloud Platform (GCP)
  Privacy Policy: https://policies.google.com/privacy

Additional Security Measures

• Regular malware scanning

• Encrypted data transfers

• Access restricted to authorized personnel

• No storage of credit card details

3. Sharing & Disclosure

We do not sell, trade, or rent your Personal Information for monetary gain.

We may share information with trusted third-party service providers for:

• Hosting & infrastructure

• Analytics

• Payments

• Authentication

• Advertising (if applicable)

Service Providers used by Social Sikka:

• Facebook: https://m.facebook.com/privacy/explanation/

• Google: https://policies.google.com/privacy

Business Transfers

Your information may be transferred during:

• Mergers

• Acquisitions

• Restructuring

• Sale of assets

Legal Requirements

We may disclose information to:

• Comply with laws and legal processes

• Prevent fraud

• Enforce Terms of Use

Third-party Websites

We are not responsible for external website privacy practices. Users should review their policies independently.

4. Consent

We collect Personal Information only when voluntarily shared by you.

You may:

• Refuse to provide information

• Withdraw consent

• Modify or delete your profile

Deleting your profile also deletes your posted content.
However:

• We may retain your data for up to 7 days to meet legal obligations.

• Aggregated or anonymized information may be retained indefinitely.

Account Deletion Requests

Email us at: support@socialsikka.in

Upon deletion:

• Access to all features will stop

• Personal Information will be removed unless retention is required by law

Notifications & Communication

By providing your contact details, you consent to receive:

• Updates

• Offers

• Security alerts

• Important announcements

You may opt out anytime.

5. Changes to this Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on our app or website.
Continued use of the Service means you accept the updated policy.

6. Your Acceptance

By using the Social Sikka app or website, you agree to this Privacy Policy.
If you do not agree, please discontinue use.
We may suspend access for violations of this policy.

7. Grievance Redressal

If you find any content or activity violating our guidelines, contact our Grievance Officer:

Name: Suhani Gupta
Email: support@socialsikka.in

Include the following:

• Description of the violating content

• URL or content location

• Supporting documents (if any)

• Your full legal name as electronic signature

Response Timeline

• Acknowledgment within 24 hours

• Ticket number issued

• Resolution within 15 days

8. Contact Us

For questions regarding this Privacy Policy or data handling, contact us:

📩 support@socialsikka.in

Social Sikka – Child Safety Standards & Protection Policy

1. Zero-Tolerance Policy for CSAE (Child Sexual Abuse & Exploitation)

Social Sikka strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE), including but not limited to:

• Child sexual abuse material (CSAM)

• Grooming, enticement, or inappropriate contact with minors

• Sexualized comments, imagery, animation, or media involving children

• Exploitation, trafficking, or endangerment of minors

• Any behavior that harms or risks harm to a child

Any violation results in immediate removal, permanent account action, and may be reported to law enforcement when legally required.

2. App Audience & Intended Users

• Social Sikka is designed primarily for users aged 18 and above.

• The app does not target children or create age-specific experiences for minors.

• If a minor uses the app, it must be done under parental or guardian supervision.

3. Allowed & Prohibited Content

To maintain a safe environment:

Allowed

• Educational learning videos

• General knowledge content

• Parental-supervised usage by minors

Strictly Prohibited

• Nudity or sexual content involving minors

• Harmful, abusive, violent, or unsafe content

• Hate speech, bullying, exploitation

• Drugs, gambling, misinformation

• Encouragement of dangerous or illegal activities

All content is manually reviewed and moderated before being published.

4. Child Data Protection

Social Sikka does not knowingly collect personal data from children.

We do not ask minors for:

• Phone numbers

• Addresses

• Photos or camera data

• Location (accurate or approximate)

• Contacts, call logs, or device info

• Financial details

For all users:

• Only minimal required data is collected

• All data is encrypted and securely stored

• Data is never sold or used for personalized advertising to minors

5. No Personalized Ads for Children

• No behavioral, interest-based, or personalized ads are shown to minors.

• Ads (if any) follow Google Play’s Families & Child Safety Guidelines.

6. Parental Guidance

Parents and guardians are encouraged to:

• Supervise minor’s usage

• Review the categories and content being accessed

• Request account deletion or data removal at any time

Data deletion request:
📧 support@socialsikka.in

7. Reporting Child Safety Concerns

To report:

• Exposure of a child to unsafe content

• A child sharing personal information

• Potential CSAE or exploitation

• Any violation of these standards

Contact immediately:
📧 support@socialsikka.in

We will take prompt and serious action, including content removal, account suspension, and reporting where required.

8. No Government Affiliation

Social Sikka is not a government application and has no association with any government agency.
We provide general educational content only.

9. Compliance Statement

Social Sikka complies with:

• Google Play Child Safety Standards Policy

• Google Play Families Policy Requirements

• Google Play User Data Policy

• COPPA (Children’s Online Privacy Protection Act) best practices

10. Developer Responsibility

The Social Sikka team actively:

• Monitors all content

• Removes violating material immediately

• Enforces strict safety policies

• Updates guidelines regularly

Disclaimer

This application, Social Sikka, is developed for informational and entertainment purposes only.

All videos, images, audio, and other media content available in this app are the property of their respective owners. Social Sikka does not claim ownership of any third-party content displayed within the app.

Social Sikka is not affiliated with, endorsed by, sponsored by, or officially connected to YouTube, Instagram, Facebook, or any other social media platform.

Content displayed in this app is either created by us, used with proper permission, or displayed in accordance with publicly available sources and the respective platform’s terms, policies, and usage rights.

If you are a content owner and believe that your content has been used without proper authorization, please contact us at support@socialsikka.in. We will promptly review the request and take appropriate action, including removal of the content where necessary.